March 18, 2024 I Appointments

Korg USA Appoints Director of IT

Kevin Han

Korg USA has announced that after an extensive search, engineering and technology leader Kevin Han will join its executive team and lead its IT division into the future.

“Kevin brings with him a wealth of knowledge and expertise that will contribute to Korg’s strategic goals and objectives,” said Diana Cecchini, Korg USA’s CFO. “He will play a pivotal role in driving our company’s continued growth.”

Han has more than 20 years of experience in leading large technical teams in highly complex environments. Prior to coming to Korg USA, he worked at Google for nine years and IBM for 13 years in various leadership roles. Han holds a BS in Computer Engineering from New Jersey Institute of Technology.

At Google from 2016 to present, Han served as head of contact center infrastructure and automation and senior manager of a $25 million budget leading a global team of network engineers, system development engineers and technical program managers. They developed and deployed end-to-end contact center solutions supporting critical product areas, including sales, support, marketing, security, reception and other teams across all of Alphabet. Han’s team migrated Alphabet’s contact center platform, handling approximately 80 million calls annually while servicing 21,000 agents, from an industry third-party platform to Google’s proprietary developed platform.

According to a statement from Korg USA, Han possesses a rare blend of being highly business conscious with superior technical skills while also being an enthusiastic people person who excels at team management and personal communication. His resourcefulness, adaptability and willingness to collaborate make him an exceptional fit for Korg USA.

“I’m very grateful to everyone [who] helped in the selection process,” Cecchini said. “In the coming weeks, Kevin will be meeting with the IT team in Melville, New York, becoming familiar with key members of each department and realizing how his role aligns with our broader company strategy. I’m confident that Kevin’s contributions will help us achieve even greater success.”

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