Kenny Smith is an industry veteran and consults both retailers and suppliers. He can be reached at by email here.
		JANUARY 2011 The $100,000 Customer Treat all customers as if they're worth $100,000 {DOWNLOAD ARTICLE}FEBRUARY 2011 Webcast Selling Webcasting is a unique opportunity to interact with customers {DOWNLOAD ARTICLE} {READ ARTICLE} JUNE 2011 No Downtime in Sales Great salespeople know that downtime is the best time to prospect {DOWNLOAD ARTICLE} SEPTEMBER 2011 Qualifying Comes First Six steps for better qualifying {DOWNLOAD ARTICLE}OCTOBER 2011 Get Back to Value How to keep the focus on value during a sales transaction {DOWNLOAD ARTICLE}

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