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Greg Billings ("The Customer Whisperer") is a music industry veteran and owns Steinway Piano Gallery in Bonita Springs, Fla. His columns provide in-depth solutions for marketing and sales issues in music products dealerships.

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JANUARY 2007
Big Guys Vs. Small Guys
Small, independent dealers may have more advantages than the larger competition
{DOWNLOAD ARTICLE} JUNE 2007
Philanthropy as Marketing

Greg Billings on how giving back can be a retailer’s most effective promotional strategy
{DOWNLOAD ARTICLE} {READ ARTICLE}AUGUST 2007
29 Reasons...
...why nobody ever went out of business
{DOWNLOAD ARTICLE} {READ ARTICLE}OCTOBER 2007
The Customer Whisperer
Greg Billings discusses the ideal salesperson type and how to create it
{DOWNLOAD ARTICLE} {READ ARTICLE}
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