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Billy Cuthrell owns and operates Progressive Music Center and askourmusicians.com. He's a customer service, management and music lessons expert.

201220112010

JANUARY 2012
New Year's Resolutions
Reinvent yourself and your business in time for the new year
{DOWNLOAD ARTICLE}{READ ARTICLE}FEBRUARY 2012
Resolutions, Part II
Create and achieve your short-, mid- and long-term goals
{DOWNLOAD ARTICLE}
MAY 2012
The Worst Call of All
SIx ways to improve a horrible telephone sales pitch
{DOWNLOAD ARTICLE}
JUNE 2012
The Worst Call of All, II
Takeaways from the worst telephone sales call I've ever heard
{DOWNLOAD ARTICLE}AUGUST 2012
Sell Relationships
Learn how one salesman built a lifelong relationship
{DOWNLOAD ARTICLE}
SEPTEMBER 2012
Zero Moment of Truth
Take advantage of info-armed consumers
{DOWNLOAD ARTICLE}
NOVEMBER 2012
Retail First-Responder
Keeping updated contact info in one central place could save you from serious headaches
{DOWNLOAD ARTICLE}

 


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